Pre-order payments will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service. If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s)are received. We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we recommend placing a separate orders for each.